When communicating with security personnel on a daily basis, if you need to avoid in-depth discussion of complex or sensitive topics, you can follow the following principles to be polite and communicate information efficiently.： ###1. **Focus on current affairs** 1. **Clarify the purpose of communication** Directly focus on specific tasks (such as registration process and patrol arrangements), and use concise and imperative language: "Master Wang, please focus on checking whether the fire-fighting channel of Building 3 is unblocked." 2. **Structured expression** Using the "Time +Place+ Matter" template: "You need to add a temperature measurement post at Ximen for the morning shift tomorrow. The form has been placed in the sentry box." ###2. **Topic boundary management** 3. **Scenario avoidance skills** -When asked about his professional field, he can respond with a smile: "The company has special regulations in this regard, just follow the process." -When it comes to values discussion, it can be transferred to work: "This question is very interesting, but let's finish the vehicle registration first? " ###3. **Information communication strategy** 4. **Visual communication** Equipped with standardized operation diagrams (such as visitor registration flow chart) to reduce the cost of text interpretation. Important notices are conveyed in the form of red header documents + oral brief explanations. 5. **Hierarchical communication mechanism** Technical questions are directed to the competent department: "For equipment commissioning, you need to contact Zhang Gong of the Engineering Department. His extension number is 802." ###4. **Relationship maintenance skills** 6. **Establish a professional interaction model** Conduct work briefings at a fixed time (such as a 5-minute regular meeting for daily shifts) to form institutional communication habits and avoid divergent small talk. 7. **Preparation of optional topic library** Reserve neutral topics such as safety cases, weather, and duty arrangements, and use them when necessary: "During the recent rainy season, pay more attention to basement drainage when patrolling." ###5. **Handling of special circumstances** 8. **Dispute resolution techniques** When there is a conflict of views, it can be used: "Your experience is very valuable, but this time we will deal with it according to the emergency plan. Later, I will record your suggestions and feed them back to the management." 9. **Buffer of cultural differences** For the explanation of complex policies, use an analogy to explain: "This new access control system is like swiping a card to enter the door in a residential area, but with additional facial recognition steps." ### Precautions： -Avoid using negative language such as "you don't understand" and replace it with "Maybe I didn't express it clearly enough" -After the important information is communicated, it is required to be repeated for confirmation. It can be used: "Would you please repeat the three key points just mentioned?" " -Organize regular standardized process training (15 minutes each time is appropriate) to reduce the need for daily interpretation By establishing a clear work communication framework, it can not only improve collaboration efficiency, but also maintain a professional working relationship. The key is to grasp the principle of "the right thing is not the right person" and replace personalized discussion with institutionalized communication, which can not only avoid embarrassment but also ensure that the implementation is in place.