When communicating with cleaning personnel, it is very important to understand and respect their background and experience. In order to avoid involving complex topics in the workplace, the following strategies can be adopted： ### 1. **Simplified language** -**Use simple and direct language**: Avoid professional terms, complex sentences, or abstract concepts. Express what you mean in easy-to-understand language. -**Step-by-step instructions**: If you need to convey complex tasks or information, you can break it down into a few simple steps and explain it step by step. ### 2. **Focus on practicality** -**Focus on actual work**: When communicating, try to focus on specific work tasks and operating processes, and avoid abstract or theoretical topics that have nothing to do with work. -**Provide clear instructions**: Make sure your instructions are clear and specific, and avoid vague or uncertain expressions. ### 3. **Respect and tolerance** -**Avoid sensitive topics**: Avoid discussing topics that may cause controversy or discomfort, such as politics, religion, personal privacy, etc. -**Listen and understand**: Respect their opinions and feelings, even if their views are different from yours, keep an open attitude. ### 4. **Build trust** -**Positive feedback**: When they do a great job, give positive feedback and encouragement, which helps to build a good working relationship. -**Care and support**: Properly care about their work conditions and life needs, and show respect and care for them. ### 5. **Use visual aids** -**Pictures or diagrams**: If you need to convey complex information, you can use pictures, diagrams or diagrams to assist in the description, which is easier to understand than plain text. -**Demonstration operation**: By personally demonstrating or showing how to complete the task, you can help them better understand your requirements. ### 6. **Patience and repetition** -**Be patient**: If they don't understand what you mean, repeat patiently or express it in another way until they understand. -**Confirm understanding**: After conveying the information, you can confirm whether they understand by asking questions or asking them to repeat it. ### 7. **Teamwork** -**Team communication**: Encourage communication and cooperation between team members to help them learn and support each other. -**Leadership demonstration**: As a manager or colleague, lead by example and show how to communicate and cooperate in a simple and effective way. Through the above strategies, you can establish good communication with cleaning personnel in the workplace to ensure the smooth progress of work, while respecting their background and feelings.