In the medical system, although it is not common for patients to be ignored by doctors because they do not understand the use of health tracking devices, it may indeed happen in some cases. Here are some factors that may cause this situation： 1. **Technology gap**: Some patients, especially elderly patients or unskilled patients, may not be familiar with how to use health tracking devices (such as smart watches, sphygmomanometers, blood glucose meters, etc.). If they cannot use these devices correctly, they may not be able to provide accurate health data, which may affect doctors' diagnosis and treatment decisions. 2. **Poor communication**: The doctor may assume that the patient is proficient in using these devices without fully explaining or guiding the patient on how to use them correctly. If the patient does not actively express his confusion, the doctor may ignore this issue and think that the patient's data is accurate. 3. **Time pressure**: In a busy medical environment, doctors may not have enough time to ask patients in detail whether they understand how to use health tracking devices, or whether they have encountered technical difficulties. This may cause doctors to ignore the problems encountered by patients when using the device. 4. **Data dependence**: Modern medical care increasingly relies on data collected by technical equipment. If the patient is unable to provide this data, the doctor may feel that the information is insufficient, making the diagnosis and treatment appear to be not comprehensive or in-depth enough. 5. **Insufficient patient education**: Sometimes, medical institutions may not provide sufficient training or resources to help patients understand and use health tracking equipment correctly. This may cause patients to encounter difficulties in using the device, which in turn affects their medical experience. ### How to deal with this situation? 1. **Strengthen patient education**: Medical institutions should provide detailed usage guidelines or training to help patients master the use of health tracking equipment. When the doctor recommends the device for the first time, he should also take the time to explain its importance and steps to use it. 2. **Encourage patients to ask questions**: Doctors should encourage patients to take the initiative to ask questions when they encounter problems using the device to ensure that they can use the device correctly and understand its functions. 3. **Multi-dimensional assessment**: Doctors should not only rely on the data of health tracking equipment, but also combine the patient's self-report, physical examination results and other clinical information to conduct a comprehensive assessment. 4. **Technical support and follow-up**: Medical institutions can provide technical support to help patients solve problems encountered when using equipment. During follow-up, the doctor should also ask if the patient is experiencing difficulties in using the equipment. 5. **Personalized medicine**: Doctors should choose health tracking devices that are suitable for patients according to their specific circumstances, and avoid recommending devices that are too complicated or unsuitable for patients. In short, although health tracking devices play an important role in medical care, doctors and medical institutions need to ensure that patients can use these devices correctly and provide support when necessary to avoid patients being ignored due to technical problems.